FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days, depending on your location.

Do you offer free shipping?

Yes — we currently offer free shipping on all orders.

How do I use the scalp massager?

Simply power on the device and gently guide it across your scalp or desired area. Use daily or as needed for relaxation.

Is this a medical device?

No. This product is designed for comfort and relaxation only and is not intended to diagnose or treat medical conditions.

What is your return policy?

We offer a 30-day return window from the date your order is delivered. Please see our Return Policy for full details.

How do I contact customer support?

You can reach us anytime at support@caseplus.shop. We aim to respond within 24–48 hours.